Your feedback helps us to further develop our products and always align them with the needs of our consumers. We therefore ask that you only submit honest and sincere feedback.
The promotional product(s) must be tested for a certain period of time after purchase. This may vary depending on the promotion. Please refer to the respective promotion pages for the exact test period.
If you are not satisfied, you have the option of receiving a refund by completing the participation form and uploading your receipt. Detailed information on the products participating in the promotion can be found on the respective promotion pages.
The participating promotional product(s) must be clearly recognizable, identifiable and distinguishable on the receipt. The promotional product(s) must only be photographed together with the receipt if the product is not clearly identifiable or differentiable. The following information must be clearly legible on the receipt:
A) Purchased promotional product(s) including purchase amount
B) Name and address of the point of purchase
C) Date of the receipt
D) Receipt number and receipt total
The files can be uploaded as .jpg, .png, .pdf (max. 8 MB).